at&t replacement phone return policy
Up to 6 cash back New wireless devices carry a one-year manufacturers warranty from date of purchase. Ad Start Saving Big For Summer With Mobile Service For 5Mo For First 12 Months.
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Ask for a prepaid label.
. FAQS to address the ATT Wireless Phone return policy. New Apple devices or devices that Apple replaces typically come with one-year warranties. 14 days of the upgrade you can receive an equipment discount for a replacement phone.
For example some devices must be returned within 14 days from the date of purchase instead of 30 days. The good news is that the device we sent back. Pack the item s.
Ways to replace your device. Up to 6 cash back ATT Consumer Sales and Service CenterATT Web Site Purchases made through our Call Center or official website can be returnedexchanged within the first 30. This is a value that is set by the device manufacture not ATT.
Over the phone from ATT. If the device has liquid or physical damage well bill you the full replacement value for the. Damage phone return to ATT.
Refurbished wireless devices carry a 90-day manufacturers warranty from. When we get your return package. Some phones devices and accessories dont use the standard ATT return policy.
The out of warranty charge is the value of the replacement device. Well check your device for warranty eligibility. To start the process contact us through online chat or 8003310500.
Up to 6 cash back Once your product is received with all the necessary information at our returns center a replacement model of the same or similar design will be sent within 14. File an insurance claim if you have a device protection plan. For specific exception details about the return policy for your phone device or accessory visit ATT Wireless Return Policy and click the Returns by Device tab.
The damage phone was paid for over five years in monthly payments to ATT the. Get warranty and insurance help. You can return or exchange your device during the return and exchange period if you purchased it.
All other new devices usually have one-year. Print the label or have ATT mail it to you. After you return your equipment to ATT allow a few days for a credit to post to your account and.
Why am I obligated to send my damaged phone to att. To return ATT equipment by mail you need to follow these steps. Then check your device warranty coverage period.
Bring another device you own to your ATT plan. Get 5G Access Included At No Additional Cost Plus Unlimited Talk Text. From a corporate-owned ATT retail store.
Once your product is received with all the necessary information at our returns center a replacement model of the same or similar design will be sent within 14 calendar days. ATT Wireless return phone policy FAQ. You can return or exchange a device during the 14-day return period.
Buy a new smartphone on an. Contact customer care at 800-331-0500. For 15 days or more a refund is subject to the.
Plus find out how to replace a cracked screen or locate a lost or stolen device.
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